Matanuska-Susitna Borough

Public Notices > Animal Shelter goes back to "appointment only"

Notice Type Public Notice

Due to the escalation in COVID-19 cases, the MSB Animal Shelter will be transitioning to “appointment only” for public access. Appointments will be required for all services, including adoptions, owner returns, donations and general over-the-counter transactions, such as licensing and microchipping. Please visit www.licensepet.com/matsu for our online pet licensing option. Appointments can be made by calling the shelter at 907-746-5500 or emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.. Appointments will be scheduled on a “first come, first served” basis.”

Our enforcement staff can still be contacted 24/7 at 907-761-7501 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it.. Please direct all enforcement questions or concerns to them.

Our night drop kennel will remain open outside of normal business hours. During normal business hours, the night drop kennels will be closed. Please call the shelter in advance if you are bringing in a stray or surrendering an animal during normal business hours.

We appreciate your understanding and cooperation with these changes as our community continues to navigate through these difficult times.

Effective Dates

Sep 14, 2021 -