IT Director Eric Wyatt reports many core Borough IT services have been restored and most essential services will be restored by the end of September. Many of these services will still require some additional configuration to be 100%. But enough of the services are being restored to a point where the Borough staff can effectively and efficiently serve the public.
We have taken time and precaution to ensure that as these services are restored safely. This kind of attack will continue to plague all organizations. In fact, more sophisticated attacks have been released since the beginning of this event, so security is a high priority for the Borough IT staff.
Essential services that are, or will be, restored by September 30th include: Phones, email, elections, credit card use at Solid Waste, Pools, and Ice Rink, Library Internet access, Borough web site, records requests, solid waste scale house, animal care, map services such as “find my school,” flood maps, wet lands viewer, and more.
Our ecommerce system should be back on line by the end of the month or shortly thereafter, which means we can get back to registering for swimming lessons online.
Internally we have our primary financial system and our parcel/property system back online. Our parcel viewer mapping system may still be on the temporary solution, but the full solution will be up soon. The myProperty data system still has 3-month old data and will also be back to near real-time data within a few weeks. Below is the most current status and summary of impacted services.
Updated 9/20/2018 by Erin Leaders, PIO
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